Website Policies

Website Disclaimer

Information on this website is provided for general educational purposes only and should not be relied upon as medical advice, diagnosis, or treatment guidance.

Effective Date: May 6, 2025

Please read this disclaimer carefully before using this website. By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by the terms set forth below. If you do not agree with any part of this disclaimer, you should discontinue use of this website immediately.

Neuro-Visual Performance Institute ("NVPI," "the practice," "we," or "us") maintains this website to provide general educational information about functional vision, developmental and neuro-optometric care, vision therapy, and our Neuro-Visual Performance Training program. This website is operated on behalf of the practice with the support of third-party service providers, including marketing, content, design, and web development professionals. All content on this website is prepared by third-party professionals based on publicly available peer-reviewed literature, clinical guidelines, and general optometric and vision-science knowledge. The content on this website has not been authored, edited, or individually reviewed for clinical accuracy by the doctors of Neuro-Visual Performance Institute and does not reflect the specific clinical opinions, professional judgment, or treatment recommendations of any individual optometrist, vision therapist, or healthcare provider affiliated with this practice.

1. No Medical Advice; No Doctor-Patient Relationship

Nothing on this website constitutes medical advice, a clinical diagnosis, a treatment recommendation, or a professional opinion. The information presented is not intended to replace the independent judgment of a qualified healthcare provider regarding the appropriateness or risks of any evaluation, treatment, or course of action for any individual patient. No doctor-patient relationship is established by your use of this website, by completing any quiz, symptom checklist, or self-assessment tool, by submitting an appointment request, contact form, patient intake form, or by any other interaction with this website. You should never make a healthcare decision, delay seeking medical attention, or disregard professional advice based on anything you read on this website. Always consult directly with a qualified eye care provider, optometrist, physician, or other licensed healthcare professional regarding any visual or medical condition, symptom, or treatment question.

2. Quizzes, Symptom Checklists, and Self-Assessment Tools

This website may include interactive quizzes, symptom checklists, self-assessment tools, and similar educational features. These tools are provided solely for educational and informational purposes. They are not diagnostic instruments and are not a substitute for a comprehensive evaluation by a licensed eye care professional. Results generated by these tools are general in nature, do not account for an individual's full health history or circumstances, and should not be relied upon for making healthcare decisions.

3. No Warranties; Disclaimer of Liability

This website and all information, content, materials, and services contained herein are provided on an "as is" and "as available" basis without warranties or representations of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable law, Neuro-Visual Performance Institute, its doctors, optometrists, vision therapists, employees, officers, directors, affiliates, parent organizations, and any third parties involved in the creation, production, hosting, management, or maintenance of this website (including but not limited to marketing agencies, content creators, consultants, web developers, hosting providers, and technology vendors), collectively referred to as the "Released Parties," disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, timeliness, reliability, and non-infringement. In no event shall any of the Released Parties be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with your access to, use of, or reliance on this website or any information contained herein, regardless of the theory of liability.

4. Accuracy and Currency of Information

While reasonable efforts are made to present information that reflects generally accepted clinical and scientific knowledge, vision science and clinical practice are continually evolving. Information on this website may not reflect the most recent research findings, clinical guidelines, or treatment protocols. Errors, omissions, or outdated material may be present, and the Released Parties assume no obligation to update, correct, or supplement any information on this website. The presence of any content on this website does not constitute an endorsement, verification, or guarantee of its accuracy by any doctor affiliated with this practice.

5. Treatment, Procedure, and Outcome References

References to conditions, tests, procedures, technologies, devices, lenses, or treatment options, including vision therapy, OMST, syntonics, perceptual training, and other components of our Neuro-Visual Performance Training program, are provided solely for informational and educational purposes. Such references do not constitute an endorsement, guarantee of availability, or recommendation for any individual patient. Treatment outcomes vary based on individual patient factors, and no specific results are guaranteed or implied. Any patient testimonials, reviews, or experience descriptions that may appear on this website represent individual experiences and should not be interpreted as a guarantee or prediction of the outcome any other patient might achieve. Only a qualified provider who has personally evaluated you can determine the most appropriate course of care for your specific situation.

6. Research, Clinical Studies, and Statistical References

This website may reference clinical studies, research findings, and published statistics relating to functional vision, neuroplasticity, vision therapy, and related topics. Such references are provided for informational and educational purposes only and describe results observed in study populations. They do not constitute recruitment for any study, an endorsement of any investigational product, therapy, or device, or a guarantee of individual outcomes. Eligibility, availability, and applicability of any treatment or program are determined independently and may change at any time.

7. Fees, Payment, and Insurance

Any references on this website to fees, payment policies, or financing options are provided for general informational purposes and are subject to change without notice. Coverage, reimbursement, and the applicability of any benefits under any insurance plan, health savings account, or similar arrangement are determined solely by the applicable carrier or administrator, and Neuro-Visual Performance Institute makes no representation or guarantee regarding such matters. Specific pricing and payment information should always be confirmed with the practice in advance.

8. Third-Party Service Providers and Marketing Disclosure

This website is developed, hosted, and maintained on behalf of Neuro-Visual Performance Institute by third-party service providers, including a digital marketing and website-design company that provides website design, content production, hosting, and related marketing services to specialty eye care practices. Such third-party providers are not healthcare providers, do not provide medical advice, and are not parties to the doctor-patient relationship between Neuro-Visual Performance Institute and its patients. References on this website to providers, services, products, technologies, or organizations do not imply any agency, partnership, joint venture, or endorsement between Neuro-Visual Performance Institute and any such third party beyond the specific services those parties have been engaged to perform.

9. Intellectual Property

All website content, including text, graphics, logos, trademarks, service marks, videos, photographs, images, illustrations, mascot characters, page layouts, and design elements, is the property of Neuro-Visual Performance Institute, its content providers, licensors, or applicable third parties and is protected by United States and international copyright, trademark, and other intellectual property laws. Material from this site may be viewed or downloaded solely for personal, non-commercial, and informational use. Any other use, reproduction, modification, distribution, transmission, display, republication, licensing, or creation of derivative works without the prior written consent of Neuro-Visual Performance Institute is strictly prohibited and may subject the violator to legal action.

10. External Links and Third-Party Content

This website may contain links to external websites, embedded content, scheduling tools, video content, social media feeds, and other resources provided by third parties. These links and embedded features are provided for convenience and informational purposes only. Neuro-Visual Performance Institute does not control, endorse, sponsor, or assume any responsibility for the accuracy, content, privacy policies, data practices, or availability of any third-party websites or resources. Your interaction with any third-party content or linked site is governed solely by that party's own terms and policies. Accessing external links is entirely at your own risk.

11. Privacy, Submitted Information, and Communications

If you submit information through this website, such as through any appointment request, contact form, quiz, or patient intake feature, that information may be transmitted electronically to the practice for its intended purpose. These transmissions may not be encrypted and are not a secure means of communicating protected health information. You should not submit sensitive, protected, or urgent medical information through this website unless specifically instructed to do so. Submitting information through this website does not establish a doctor-patient relationship. By providing your phone number through any form on this website, you may receive communications from the practice in accordance with our published policies. Patient health information held by the practice is handled in accordance with applicable federal and state laws and our internal privacy practices.

12. Accessibility

Neuro-Visual Performance Institute is committed to making this website accessible to all visitors. For information about our accessibility efforts, please visit our Accessibility Policy.

13. Modifications to This Disclaimer

Neuro-Visual Performance Institute reserves the right to modify, update, or replace this disclaimer at any time and without prior notice. Your continued use of this website following any such changes constitutes your acceptance of the revised terms. The practice is under no obligation to notify visitors of changes to this disclaimer or any other content on this website.

14. Governing Law and Jurisdiction

This disclaimer and any disputes arising out of or relating to your use of this website shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of laws provisions. You agree that any legal action or proceeding arising out of your use of this website shall be brought exclusively in the state or federal courts located in the Commonwealth of Kentucky, and you consent to the personal jurisdiction of such courts.

Medical Emergencies: If you are experiencing sudden vision loss, sudden double vision, eye pain, severe headache, signs of stroke, a head injury, or any other medical emergency, do not rely on this website for guidance. Call 911 or go to the nearest emergency room immediately.